When you interact with our website and services, we may collect the following types of information:

a) Personal Information

• Name
• Contact details (phone number, email address)
• Address and property details
• Government-issued identification numbers (if required for legal processes)

b) Document Information

• Property documents, revenue records, and other legal documents required for land conversions, PODI, Dorasthu, e-Katha, Katha extract, and many more related services.
• Documents stored in the DigiVault mobile application for secure access.

c) Technical & Usage Data

• IP address, browser type, and device details when you access our website.
• Usage data regarding interactions with our services for analytical purposes.

We use the collected information for the following purposes:

• To Provide Services: Process your land and revenue-related documents efficiently.
• To Ensure Legal Compliance: Verify and validate legally required information.
• To Enhance User Experience: Improve website functionality and customer support.
• To Secure Documents: Store your files securely in the DigiVault application with encryption.
• For Communication: Notify you about service updates, approvals, or important legal requirements.
• For Security & Fraud Prevention: Prevent unauthorized access and ensure data protection.

We implement strict security measures to ensure the safety of your personal and document data:

• Encryption: All sensitive data is stored securely using industry-standard encryption techniques.
• Access Control: Only authorized personnel have access to sensitive information.
• Regular Audits: We periodically review security protocols to maintain data integrity. However, while we take every precaution, we cannot guarantee absolute security due to external cyber threats beyond our control.

We do not sell, trade, or rent your personal information. However, we may share data under the following circumstances:

• Government Authorities: When required by law, legal processes, or regulatory obligations.
• Third-Party Service Providers: Only when necessary for completing government documentation and approvals.
• Legal Compliance & Fraud Prevention: To prevent fraud, security risks, or illegal activities.

Any third-party service provider handling your data is bound by strict confidentiality agreements.

• We retain your data only as long as necessary to fulfill legal and service-related obligations.
• Upon service completion, you may request deletion of your personal information, subject to legal requirements.

SYou have the right to:
1. Access and review the personal information we store.
2. Request corrections to inaccurate or outdated data.
3. Withdraw consent for marketing communications.
4. Request deletion of data where legally permissible.
To exercise these rights, please contact us at [Support@chilumeliaisoning.com].

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but this may affect website functionality.

Sapphire reserves the right to modify the services offered in this Site. Sapphire also reserves the right to terminate your access to such products and services, or access to this Site, in whole or in part, at any time.

Our website may contain links to third-party websites. Chilume is not responsible for their privacy practices, and we encourage you to review their policies separately.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and significant updates will be notified to users. Last Updated: [Insert Date]

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📩Email: contact@chilumeliaisoning.com
📞Phone: +91-942-644-2424
📍Address: #2, 1st Floor, Vishwanatharao Road, Madhavanagara, Bengaluru - 560 001. Land Mark-Behind Renaissance Hotel.